Mr. Sub Reviews

Mr. Sub has an overall rating of 1.0 based on 25 reviews. Customer feedback on Mr. Sub is mixed.

1.0/5.0

25 reviews

5 Stars

0

4 Stars

0

3 Stars

0

2 Stars

0

1 Star

25

All Mr. Sub Reviews (25)
carlos1976
May 23, 2026
"Wish I’d gone somewhere cleaner"
I regret stopping at this location. The staff were fine, but the place just didn’t feel clean at all. There were crumbs on the tables, the floor was sticky, and the washroom was gross. After seeing all that, I couldn’t really enjoy my sandwich. I wish they kept up with the cleaning better because it made the whole visit disappointing.
Richard-justice
May 16, 2026
"Really Disappointing Sandwich"
I didn’t enjoy this at all. The bread was dry, like really dry, the meat had a weird taste to it, and the whole sandwich just had no flavor. No flavor at all. Disappointing...
louise1997
May 15, 2026
"Not really worth the price"
I wanted to like it, and maybe my expectations were a little high because I’d been eyeing it for a while, but it just didn’t feel worth the price. I used it after making coffee and cleaning up the kitchen, so I was in a normal mood, not being overly picky or anything. It’s fine, but for what it costs, I expected more...
CARPENTER
May 11, 2026
"Stale bread made the whole sub feel off"
I ordered from Mr. Sub the bread immediately made me suspicious. It was dry, chewy, and tasted like it had been sitting around way longer than it should have, not like something freshly made.

The fillings were fine, I guess, but once the bread is that bad, the whole sub is kind of ruined. For what it cost, I expected better, and I’m not in a rush to order from there again...
anne1974
May 02, 2026
"Payment was way more frustrating than it should be"
I tried placing an order on mrsub.ca am I missing something with the payment process? My card kept getting declined even though I use it everywhere else without any issues, and the site didn’t really explain what was going wrong.
I ended up spending way too much time trying to pay for a basic sandwich order before just giving up. Maybe there’s some trick to it, but it really shouldn’t be this difficult. I don’t see myself using the site again.
williamgore7799
April 28, 2026
"I tried placing an order on mrsub.ca and..."
I tried placing an order on mrsub.ca and, uh, it was frustrating. The pages were loading slowly, the menu kept shifting around, and I ended up having to pick my items again more than once.

By the time I finally made it to checkout, I was already done with the whole thing. Ordering a sub really shouldn’t feel that complicated, so I gave up and went somewhere else.
kathryn1989
April 26, 2026
"Allergy handling felt a bit off"
I mentioned my allergy, but the way the staff handled the info made me nervous. Something about it felt a little careless, and I didn’t feel totally confident eating there
SHAY
April 25, 2026
"App crashes almost every time I try to order"
I’ve tried using the Mr Sub app maybe 3 or 4 times now, and it’s been unreliable. It freezes, randomly logs me out, and one time my order looked like it went through but didn’t actually send. It’s frustrating because the whole point is to make ordering easier, but if you can’t trust it to work, it’s kind of useless.
VERCHER
April 21, 2026
"Felt like my complaint was brushed off"
I had a problem with my order, so I reached out hoping they’d actually help. The reply I got was generic, and nothing was really fixed in the end. It felt like they just wanted to close the complaint and move on. the whole thing seemed totally preventable if someone had just taken a bit of ownership. I won’t be ordering from mrsub.ca again.
joseph_Duca70
April 15, 2026
"The sauce selection really let me down"
I was hoping the sauces would make the meal better, but after trying a few, I just couldn’t find one I actually liked. The options felt limited, and the ones I did try had that cheap, bland taste. For me, sauces are a big part of the experience, so this was kind of disappointing.
Michael.hunter
April 11, 2026
"and I ordered through mrsub thinking it would…"
and I ordered through mrsub thinking it would save me some time, but it ended up taking almost an hour before anything even updated. When I got to the store, my order still wasn’t ready, and the staff seemed a bit confused about the online order. i wouldn’t use it if you’re in a hurry.
arthur_Gill93
April 05, 2026
"Am I missing something, or was this just not fresh?"
I ordered from Mr. Sub am I missing something here? The food tasted like it had been sitting out for way too long. The lettuce was brown around the edges, the bread was dry, and the meat didn’t taste fresh at all. I only managed a few bites before tossing the rest. Disappointing, and I don’t think I’ll be ordering again.
anisa1981
March 22, 2026
"Felt like I had to chase them just to get service"
Stopped in to grab a sub, but the whole experience felt awkward. The staff seemed annoyed that I was even there, and I basically had to chase them down just to ask a couple of questions. No hello, barely any answers, and everything felt super rushed. I get that people have off days, but it came across rude. The food was okay, but the service really put me off coming back.
pamela_Ivy84
March 18, 2026
"I ordered from mrsub for delivery…"
I ordered from mrsub for delivery and it took way longer than the time they originally gave me. There weren’t any real updates either, so I was just sitting there wondering if my food was even still coming. When it finally arrived, the sub was cold and kind of soggy, and the fries were pretty much a lost cause. I’m not sure if the issue was with the driver or the store, but either way it wasn’t a good experience. I tried calling about it too, but didn’t really get much help. I don’t think I’ll be ordering delivery from them again
derek1994
March 17, 2026
"Messy packaging and unhelpful support"
I ordered from mrsub.ca and the packaging was a mess. The sub wrapper was barely holding together, sauce leaked all over the bag, and by the time it arrived everything was soggy. I reached out to support too, but the reply felt like a copy-paste response that didn’t really address the issue, which made it even more frustrating. Not sure if the order was rushed or what, but I wouldn’t order delivery again.
martha.Singer
March 05, 2026
"How Are They Always Out of Something?!"
I swear, every single time I order from here, they’re out of some basic topping or even the bread I wanted. Like, how does a sandwich place run out of sandwich stuff this often? It’s not the end of the world, but in the moment it feels like my whole lunch plan just got personally attacked. Super annoying when you can’t even get the sub you were craving...
DoraNemith
March 05, 2026
"Coupon was way harder to use than it should’ve been"
I tried using a coupon from Mr. Sub at checkout and it just kept saying it was invalid, even though it hadn’t expired. The staff at the store couldn’t do anything about it either, so I ended up wasting time and paying full price anyway. Something as simple as using a coupon really shouldn’t be this much of a hassle
jean1983
March 03, 2026
"Not much to choose from"
Umm, the menu just feels kind of boring now. It’s mostly the same basic subs, and I didn’t really see many new options. I checked a couple times hoping I missed something, but I ended up ordering from somewhere else...
christoper_Karathanasis76
January 26, 2026
"I ordered from mrsub and somehow…"
I ordered from mrsub and somehow my sub showed up with the wrong bread and none of the extra sauce I asked for. The receipt had everything listed correctly, so it wasn’t my mistake. for the price, I expect the order to actually match what I paid for. Frustrating.
james2003
January 25, 2026
"Rewards don’t really feel worth it"
Been using the MR.SUB rewards for a while now, it just feels kind of pointless. Points take forever to build up, and sometimes they don’t even show up properly. Offers aren’t great either, barely feels like any savings after going there so many times. Asked the staff about it once, but they didn’t really seem to know much. Disappointing overall...

View More Reviews

Have a question about Mr. Sub?

Customer Reviews

Ask a Question

Welcome to WorthEPenny.com! We use cookies to better understand your preferences, optimize our website and services, enhance user experiences, personalize content and ads, and provide social media and other third-party features. If you want to learn more about cookies and why we use them, visit our Cookie Policy page.